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RETURNS & REFUND POLICY

In an effort to meet the expectations of our customers regarding the products they purchase from “Soccer Supplement Cyprus” we offer the possibility of returning unused products for exchange or full refund within 7 calendar days from the date of delivery of the products based on writing receipt, provided that they fulfill the following conditions.

Please note that:

• We reserve the right to reject returned products which are not returned in accordance with the terms of the return policy listed below.
• Also you may be asked to pay the shipping cost of such goods that will be returned back to you in the event of non-conformity.

The following conditions must be met in order to return a product to “Soccer Supplement Cyprus”:

• The application for refund exchange not exceeding 7 calendar days from the delivery date
• All returns and exchanges must be received in the original condition that you received the product, without signs of wear and in resale condition.
• The product must have all labels and accompanying tags of the manufacturer that it had when bought, as well as the packaging that accompanies it.

If the product complies with the criteria above, feel free to send it back to us for replacement or refund. Otherwise, we reserve the right not to accept the refund.

Please remember that we can move to a refund if the returned products meet all the above requirements and are suitable for re-sale condition.

To return a non-defective product and exchange it with another one the expenses are covered by “Soccer Supplement Cyprus”. Note that returning a non-defective product can be done only once.

The return of a non-defective product takes place after the communication with “Soccer Supplement Cyprus” by sending an e-mail to info@soccersupplement.com.cy to inform you how to return the product.

The return of non-defective product and refund to the customer as well as the original shipping costs charged to the customer and deducted from the amount to be refunded.

For the return of non-wrong, non-damaged or otherwise non-defective product for a refund, the customer assumes the shipping cost of return.

The customer is always responsible for the shipping of the product back to our offices, due to the fact that the “Soccer Supplement Cyprus” as a receiver is not able to search your package to any mailing / shipping.